Check the maker’s service guide
Look at the care schedule for your unit. The right service interval can vary with the equipment, its use and the conditions in the room. Share your last service date when you enquire.
Tell us about each unit
Include the make, model and number of units. Mention weak cooling, leaks, fault codes or new noise. A known fault may need a separate repair assessment.
Plan access to the equipment
For a home, confirm who can give access on the day. For a shop or office, share your access times and any site rules. Ask how the work can fit around use of the space.
Keep a simple service record
Ask what the service covers and agree the price before the visit. Keep a note of the date, work done and any further care advised. This makes the next enquiry easier.
Your questions, answered
How often should my aircon be serviced?
Follow the maker’s schedule and ask the team to advise for your equipment and how often it is used. The right interval can vary by unit and setting.
Can I arrange care for several office units?
Yes. Send the number of units, their types and your location. The team can discuss access, scope and a suitable maintenance plan.